I can’t stand it when another driver is tailgating me as I drive down the freeway at 60 mph (or faster). It happens far too often. Fortunately, I’ve never been rear-ended in one of these moments. But I know that the other driver doesn’t have enough time to react if I had to hit my brakes, and if that were to happen, I know that the results could be catastrophic. The thing that is most frustrating about this situation is that it’s completely avoidable. They just need to give a little more room so that they have enough reaction time.
As a leader, are you giving yourself enough reaction time? When a major decision needs to be made or when a crisis erupts, do you have the time and space you need in order to avoid an unnecessary collision? Having enough reaction time can make the difference between a bad decision and a great one, between adding to tensions that already exist and discovering a solution that everyone can support. At times conflict is inescapable, but sometimes you just need a little extra time to react.
If you want to have more reaction time, you will have to be intentional about it. You can do this by:
Stopping and saying, “Let’s think about this,” even when others are pressing you to make a decision. Their urgency may be unwarranted, or even manipulative.
Creating margin in your schedule. If you never have breathing room, you’re more likely to make a rash or hasty decision. You’re also likely to view the extra time to think about a decision as one more task on an out-of-control “to do” list.
Seeking the counsel of others. This automatically slows the decision-making process, but it also has the advantage of getting different perspectives on the issue at hand.
There are times when this is terrible advice. If your building is on fire, you don’t want to stop to think about what to do or call a meeting with your trusted advisors. But let’s be realistic – many of the “fires” you encounter are just smoke. In most cases, a little extra reaction time might be just what you need.
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