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Embracing Conflict

I spend most of my time working with the leaders of churches and other ministries. For the majority of them, the title of this blog – “embracing conflict” – seems like a bad joke. They wouldn’t deny the reality of conflict. In fact, they are often worn down by the constancy of it. But they do treat “conflict” as a bad word, something to be avoided as much as possible. Leadership expert Patrick Lencioni identifies the “fear of conflict” as one of “five dysfunctions of a team.” He says that the antidote to this dysfunction is to embrace conflict. I know the standard pushback. “Maybe that’s OK in business, but not in a church.” “We’re supposed to be nice to others, and conflict isn’t nice.” “I don’t want anyone to get hurt.” But for the next few seconds, consider that conflict could be an essential and valuable part of effective leadership, even in Christian organizations. Now consider God’s preferred future for your church or ministry. Does it look quite different than today’s reality? How will you move toward that future? If you’re honest with yourself, the leadership to get there will be hard work. It will require navigating differing perspectives and opinions. Sounds like conflict, right? Part of our problem with conflict is the word. We often associate “conflict” with destructive, take-no-prisoners battles. So perhaps it helps to consider Lencioni’s explanation that conflict is “the willingness to disagree around important issues and decisions that must be made … An attempt to find the best possible answer” (The Advantage). That sounds quite different, and inevitable, if we’re going to take healthy steps forward. The other frequent problem for ministry leaders is a deep-seated desire to keep everyone happy. We remember “blessed are the peacemakers” and forget that the person who spoke those words also chased the moneychangers out of the temple. It’s simply impossible to lead well and not encounter some conflict. The most eloquent words or most inspiring vision may help, but they won’t save you from all challenges. Occasionally I encounter a ministry leader who enjoys stirring the pot and seems unaffected by conflict. This blog isn’t for you. For all others, who are the vast majority, is it time for you to redefine and then embrace conflict? It’s easy to receive my blogs by email. Just sign-up on Feedburner by clicking here.]]>

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4 Comments

  1. Jim Herrington

    Great article Mike. Thanks for putting this out there. I want to recommend a resource to you that complements Lencioni’s work. I learn more through stories and this book is a story of a pastor who is struggling to lead in the midst of conflict. It’s easy to read, only about 160 pages, and the story is one that I find in almost every ministry setting today. The book is Thriving Through Ministry Conflict: A Parable on How Resistance Can Be Your Ally by Osterhaus, Jurkowski, and Hahn. It’s another great resource.

  2. Eric McKinney

    Being a self-avowed “pleaser,” it took me the first 25 years of my active pastoral ministry to discover the necessity of embrassing healthy conflict. Helping the congregation fulfill God’s dreams is the reason we lead. That is job number one.

    • Mike

      Thanks for sharing, Eric. As you know, you’re not alone in the category of pastors who are people pleasers.

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